All sales are final. No refund & No exchange of size/item except:
- Out of Stock.
- Fatal Defect.
- The contents of the package are different from those ordered.
- Failure in the shipping process due to our mistake.
If any above circumstances occur, we only accept refund & exchange if:
- Ordered items are intact.
- The seal is not damaged.
- There is no damage to the physical packaging.
- Has proof of the original transaction and no more than 3 days after the goods received.
- Shipping Cost will be Connive Studio's responsibility.